Refund Policy

To qualify for a refund or replacement, you must first get in contact with us boholuxehair@gmail.com with your order number. The product/s must be returned within 14 days in UNUSED CONDITION. For Hair Extension returns the seal around the top of the extensions cannot be broken or removed. All packaging or free gifts must be returned. Due to hygiene reasons, we cannot refund or exchange hair extensions that have been worn, bleached, dyed or toned with any chemical, or hair colouring product.

If you need to return an item, please CONTACT US boholuxehair@gmail.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order, please also see our Shipping and Returns Policy.

ITEMS THAT ARE FINAL SALE

-All hairbrush items

-Any custom ordered hair extensions length/colour 

ALL RETURNS AND EXCHANGES ARE REQUIRED TO BE confirmed boholuxehair@gmail.com PRIOR TO SENDING BACK.